DOCUMENT:Q105195 14-OCT-1993 [W_NT] TITLE :NetLogon Service Necessary for NetDDE Connections in a Domain PRODUCT :Windows NT PROD/VER:3.10 OPER/SYS:WINDOWS KEYWORDS: ---------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT operating system version 3.1 - Microsoft Windows NT Advanced Server version 3.1 ---------------------------------------------------------------------- SYMPTOMS ======== On a domain, if the NetLogon service is not started and you try to use Chat or ClipBook Viewer to connect to a computer running Windows NT, you may be prompted for a password even if a password should not be necessary. RESOLUTION ========== To workaround the error messages and use NetDDE applications, verify that the NetLogon service is started on the Windows NT computer you are attempting to connect to. MORE INFORMATION ================ On a Windows NT computer, the following message appears: You must supply a password to make this connection Server: DDE Share: Connect As: Password: On a Windows for Workgroups computer, the following message appears: You must supply a password to make this connection: Computer Name: Application: User Name: Domain: Password: When you attempt to connect with ClipBook from a Windows NT computer, you will receive the following error message: There is a problem with the connection to the other computer. Try reconnecting to the computer that contains the ClipBook page. When you attempt to connect with ClipBook from a Windows for Workgroups computer, you will receive the following error message: A connection could not be established to the specified computer. Additional reference words: 3.10 KBCategory: KBSubcategory: netsrv ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1993.